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Colin West, Teacher

 Dealing With Difficult People

Online Dealing WIth Difficult People - Ensure your staff have the skills to identify and neutralise situations involving difficult people

Regardless of your industry, chances are, from time to time you will have to negotiate situations involving difficult patrons, clients, customers or even staff. It’s a fact of life, you cannot, despite your best efforts, please every stakeholder to your business. 
Barringtons has the answer

Dealing with Difficult People is a unique online training solution, designed to ensure your employees have the skills to minimise conflict and maximise the safety of those involved.  

On completion employees will have the knowledge to:
  • Successfully deal with a difficult person
  • Follow the steps involved in minimising conflict
  • Manage conflict and take control
  • Maintain their own safety
  • Successfully report the incident
Dealing with Difficult people is essential training for ALL staff!  What’s more, its 30 minute duration means it will cause minimal disruptions to the workplace.

For more information complete the form below to have a Barringtons representative contact you!

Alternatively, to view a demonstration of the Dealing with Difficult People course, click here!




Purchase an On-line Course from the Barringtons Store

You can purchase this course (and other courses) from our on-line store.